No WhatsApp voice, video calls in UAE


Staff Report

Dubai: Only for few hours mobile phones user rejoiced by making voice and video call through WhatsApp but now its no more available in the UAE.
The UAE’s Telecommunications Regulatory Authority (TRA) on Thursday announced that its policy on VoIP still stands.
“The Telecommunications Regulatory Authority (TRA) clarifies that there is no change in the UAE’s Voice over Internet Protocol (VoIP) Policy. TRA reconfirms that any applications or services of this type must comply with the applicable regulatory framework in the country,” TRA clarified after media reports that people are making WhatsApp voice and video calls in the country.
Last November, WhatsApp officially rolled out the video-calling service, but mobile phone users in UAE could not access the service due to regulatory compliance.
Earlier, many people in the UAE confirmed on Thursday that they can now use the features on the popular instant messaging app when connected to mobile roaming or WiFi network.
Users said they could make the calls using du or Etisalat network within the UAE and abroad, including Canada, Philippines and Maldives.
There is no announcement yet from the UAE’s telecom authority regarding the activation of the VoIP-based free voice and video-calling feature on WhatsApp, but a customer service representative from du said people can now make voice calls using the mobile app.