Dubai – Dubai Municipality ordered temporary closure of 94 food outlets due to hygiene violations during the first half of this year.
“These food establishments were given a short period of time to modify their status and clear all the violations related to hygiene and unhealthy practices, expired foodstuffs, and the presence of spoiled foods,” said Sultan Al Taher, Head of Food Inspection Section in the Food Safety Department at Dubai Municipality.
“At the same time, 1,409 food establishments in Dubai received Excellent and Gold rating during the first half of 2017,” he pointed out.
“Al Tahir explained that during this period, the inspectors of the department carried out 15,681 inspection visits, including visits to confirm the 1,733 communications received by the Municipality Call Centre at a rate of nine communications a day.
“We receive several communications from consumers, but they must be confirmed before deciding whether or not to issue fines,” he said.
“The visits showed that 997 communications were incorrect and 954 communications (55% of the total communications) were correct and they were dealt with immediately. Some food outlets took corrective measures before the inspector arrived to ascertain the facts about the complaint. Some customers had threatened them to complain to the municipality,” Al Tahir added.
He reiterated that the municipality follows up, with concern, the reports and observations received from public through the Call Centre, and conduct checks on food establishments, including warehouses and restaurants, to take the necessary corrective measures as per the Local Order No. 11 of 2003.
Al Tahir pointed out that the 94 food establishments were closed due to several violations; the most important of them were related to hygiene issues and the Municipality inspectors directed them to take immediate corrective action.
The Municipality closed these establishments for up to three hours to modify their status and clean the premises before getting the right evaluation.
He said that some of the closures were due to the presence of insects in the outlets, which should be informed to the company contracted to clean up, and thus lift the violation.
Al Tahir added that the inspectors of the Municipality noticed violations related to sanitation, requiring direct closure, and prevent the restaurant from doing work until modifying its status. “Some irregularities included non-compliance of the establishment with the commercial activity approved in the license,” he said.