TRA and Smart Dubai sign Memorandum of Understanding


Staff Report

Dubai: The Telecommunications Regulatory Authority (TRA) signed a Memorandum of Understanding (MoU) in partnership with Smart Dubai, aiming to develop a unified digital identity in the UAE.

The agreement enhances the mutual cooperation between federal and local governments, in line with the UAE’s strategy to launch and implement unified projects at the national level that contribute to achieving the goals of UAE Centennial 2071, UAE Vision 2021, and sustainable development.

The project aims to develop and integrate the ‘SmartPass’ service of the UAE federal government, with the ‘Dubai ID’ service, into a single system that allows users to easily and seamlessly access federal and local government services, by logging in once, from anywhere, and processing transactions digitally.

The ‘Digital ID’ will also contribute to achieving the TRA’s business facilitation initiative, as part of the joint national initiatives. Additionally, it supports Smart Dubai strategies of ‘Paperless government’ and ‘Blockchain’.

The ‘Digital ID’ will work on smart phones, allowing all its users to conduct their transactions in terms of signatures and approving contracts, electronically by providing them highest standards of privacy and security.

Furthermore, the ‘SmartPass’ service allows users to access the UAE government services using a single account, needing only one-time authentication. The service is available to citizens and residents as well as the visitors.

Hamad Obaid Al Mansoori, TRA Director General, said: ‘We are pleased with this joint project with Smart Dubai, which is an important milestone in the efforts of integration and interconnection between local and federal government entities, within a comprehensive national framework, according to the directives of our wise leadership, to ensure the provision of a unified government service channel for the customers. Unifying smart access of the UAE m-Government and Smart Dubai aims to prevent any duplication in the smart pass application (SSO), as both sides had worked during the past period to develop this feature to facilitate the smart transformation of services.’

Al Mansoori added: ‘We are confident that this step will be the beginning of the nationalization of this experience. I would like to commend on the great cooperation of the brothers in Smart Dubai, which confirms their keenness to advance digital transformation towards the desired horizons to reach the community happiness.’

Dr. Aisha bin Bishr, the Director General of the Smart Dubai Office, said that the project aims to unify government work in a single system at the federal and local levels, and opens the horizons of the future vision towards an integrated and interconnected digital generation on the national level. This would contribute to achieving the UAE Vision 2021 aiming to develop the government services to meet the future requirements, and provide a high-quality life for citizens, residents and visitors of the UAE.

She also emphasized that the launch of the unified digital identity is an important step in the process of joint national action to create a conducive environment for the growth and development of smart cities. Additionally, it supports the utilization of various entities resources to achieve the people’s aspirations of a promising future for the coming generations, and enhance the UAE’s development and the happiness of its people.