Avivo Group’s National Hospital acquires TEMOS Accreditation

National Hospital is the first multi-speciality hospital in Abu Dhabi to get TEMOS certification

520

Staff Report

Avivo Group’s National Hospital has become the first multi-speciality hospital in Abu Dhabi to acquire prestigious TEMOS accreditation for excellence in international patient care.

TEMOS (Trust Effective Medicine Optimized Services) certification is given to hospitals that have a national or international quality management system in place, focusing on medical tourists. Healthcare facilities must fulfil the strict TEMOS quality criteria governing the treatment of international patients.

The purpose of TEMOS standards is to neutrally assess and evaluate the quality of medical and non-clinical services, identify the potential for improvement and optimise the medical quality of services in the interested organisation with the overall aim to assure a continuum of care for patients.

“It’s an honour to be associated with TEMOS and it is a tremendous accomplishment for Avivo Group and National Hospital. We are the first hospital in Abu Dhabi to receive the TEMOS accreditation for Quality in International Patient Care. The prestigious accreditation has validated our high standards, our commitment, and our quality. This important accreditation will help us to become a quality and clinical excellence leader in the international medical care realm,” said Dr. Dilshaad Ali, Chief Executive Officer, Avivo Group.

“International patients are increasingly demanding a high-quality patient experience. We strive to assure that the patient is actively engaged and that the organisation is proactive in managing cultural sensitivities and communication at each touch point along this medical travel care continuum,” Dr. Ali added.

National Hospital is always a step ahead, meets the best of international standards, ensuring utmost convenience for patients and their families. The multi-speciality hospital offers a provision of cost-effective, quality healthcare services to international patients from various parts of the world. It addresses wider aspects of health-oriented tourism which ranges from preventive to curative healthcare services that include specialities like Urology, Laparoscopic Surgeries, Orthopedics, Dental, Cosmetic Services, and Health Check-ups.

“For me personally, TEMOS International Healthcare Accreditation is a milestone in our success story. The medical tourism market is a challenging market where patients have particular needs when undergoing treatment abroad. Pre- on-site- and post-treatment take place in different countries and need to be managed properly to assure high quality and cost-effective medical care during all phases of the treatment process,” said Dr. Ravipreet Singh, General Manager, Avivo Group – Abu Dhabi.

Offering integrated and comprehensive diagnosis and treatment, National Hospital has emerged as a one-stop premium facility for international patients with top-notch doctors from the region and regularly visited by internationally renowned specialists. The hospital is associated with the well-established Avivo Group, one of the most trusted and largest healthcare service providers in the MENA region.

Since 2010, TEMOS Worldwide has been offering certification programmes to hospitals and clinics as well as patient representatives. Its services are built on German-quality clinical standards, international best business and medical practices, and experience in healthcare and medical travel. It is the only worldwide independent accreditation body focused on the quality of international patient management from the medical and non-clinical perspectives. With regional offices spread around the world, the Germany-based TEMOS International serves providers and patients on six continents.