Blackboard set to launch ‘Blackboard Data’ to improve learning, teaching experience

Blackboard Data is a new unified and cross-portfolio data and reporting platform


Abdul Basit

Blackboard has more than 100 million happy customers across the globe as the US software giant keeps investing in research & development (R&D) to introduce more and more innovative education solutions to meet students as well instructors’ demands.

After 18 months of continuous R&D work Blackboard Inc. is set to launch Blackboard Data, its Chief Learning and Innovation Officer Phillip Miller told The UAE News during an interview in Dubai recently. In March 2019, Blackboard hosted its first Teaching and Learning Conference (TLC) in Dubai.

Blackboard Data is a new unified and cross-portfolio data and reporting platform. Soon Blackboard Data will begin rolling out as a core feature across Blackboard’s entire portfolio. It will give clients a single point of access to data from all of their current Blackboard products and service investments. It will also provide institutions with an engaging set of useful reports, surfacing insights about and between the learning activity taking place in Blackboard tools.

“We make a very big investment in R&D and right now we are continuously focusing on investing in teaching and learning. We actually focus on investment in analytics that surrounds how can we use data to help institutions better serve students and faculty members,” Miller explained.

Blackboard Data will serve as the future home for new analytics products and capabilities. It will leverage the power of the Blackboard portfolio to give clients access to the knowledge they need in order to take the right action at the right time.

“As we look forward to the digital learning environment of tomorrow, we see a future in which educators and students are provided with flexible solutions, a connected experience and the data-driven insights needed to respond to their core challenges. We need to think of analytics as an integral and embedded part of the educational experience itself,” he said.

Miller has more than 14 years of experience in education technology. He leads new growth opportunities in the areas of teaching and learning as well as student success, exploring ways to re-envision the teaching and learning market.

Talking about the Blackboard solutions, he said, “I think our software is incredible that’s the reason here at the Dubai conference more than 300 people are talking about how to continue to use our solutions to meet students’ need to help them get the education they need to be successful.”

He added, “We get a lot of positive feedback on our software both from instructors and students even things like our mobile App which has over 10 million downloads has a very high rating on App stores on Google and Apple. So, we get feedback from students constantly and we try to constantly use that feedback to improve our software for students and instructors.”

Responding a question about artificial intelligence (AI), he said, “I don’t think AI is going to create robot teachers, but I think it will allow and guide students to best possible learning paths for them.” He believes that using AI to customise and personalise the learning experience for every student and individual needs is going to be a huge improvement for students.

Blackboard’s mission is to partner with the global education community to enable learner and institutional success, leveraging innovative technologies and services. With an unmatched understanding of the world of the learner, the most comprehensive student-success solutions, and the greatest capacity for innovation, Blackboard is education’s partner in change. –