Abu Dhabi’s Department of Transport (DoT) on July 25 officially announced the implementation of the new electronic toll collection system similar to Dubai, which will see all motorists entering and going out Abu Dhabi Island pass through the toll gates.
The system will be active from October 15, 2019, it was announced during a press conference on Thursday.
According to the DoT, toll gate system is aimed at encouraging the public to use Abu Dhabi’s public transport network, to reduce the use of private vehicles and to encourage carpooling by company employees and even family members.
An integrated online registration system, which opens on 30th August, automatically creates accounts at no charge for #AbuDhabi registered vehicles. Payment of the toll fee is made through an e-wallet.
Toll gates and charges
Four toll gates will be implemented in Abu Dhabi during October and the locations are Al Maqta bridge, Musafah bridge, Sheikh Zayed bridge and Sheikh Khalifa bridge.
Toll will be Dh4 for peak hours (7am to 9am, and 5pm to 7pm) and Dh2 for non-peak hours. On Fridays and public holidays, the toll will be charged at Dh2 throughout the day.
The toll collection system is a 24/7 continuous process, with a daily maximum fee of Dh16 per vehicle.
In Abu Dhabi, vehicles passing through the toll gates will be identified by their plate number without having to stick a tag on their windshield.
Motorists will pay for toll gates through e-payment machines distributed across the emirate. The amount due will be automatically deducted from a prepaid user account (the Integrated Electronic Payment wallet).
All road users should open a special toll account to manage their own vehicles and process payments due through a simple, user-friendly online system.
All Abu Dhabi registered vehicles on the official system registration launch, August 30, 2019, will have automatically registered accounts at no charge.
Account-holders will automatically receive an SMS message stating their user-name and password for that account, and can then add any additional vehicles to the registered account as required.
For vehicles registered outside Abu Dhabi, the owner must be registered in the system before crossing the toll gates.
In case a vehicle which is not registered in the toll gate system crosses under the toll gates, the user will be given a grace period of ten business days, starting from the crossing time, to register in the system, otherwise a fine applies.
Users must have sufficient credit in their account when crossing the toll gate system. Vehicles registered in Abu Dhabi may pay the toll fee according to the post-payment system during any vehicle licensing procedure in case of insufficient balance.
For vehicles registered outside Abu Dhabi with insufficient credit available in their user account, drivers have five business days to top up the account, otherwise a fine will apply as per the regulations.
Traffic fines for crossing the toll gate with a non-registered vehicle, after the ten working days grace period, will be Dh100 for the first day, Dh200 for the second day, and Dh400 for the third day, up to a maximum of Dh10,000.
Crossing under the toll gates without sufficient balance in the user’s account for vehicles registered outside Abu Dhabi and after the grace period deadline, will result in a fine of Dh50 incurred each day.
In case users tamper with the vehicle’s license plate for the explicit purpose of evading the payment of fees, the fine is Dh10,000. Additionally, causing damage to any e-payment machines or toll gates, will result in a fine of Dh10,000.
Ambulances, Armed Forces and Civil Defence vehicles, public buses, taxis licensed in Abu Dhabi, school buses, police and Ministry of Interior vehicles, trailers and motorcycles will be exempted from the toll system.
Electric vehicles will also be exempted from toll fees for two years from the date of activating the system.
Vehicle owners must always keep the information on their license plates visible and clear at all times to ensure correct data-reading by the system. They must update their personal and vehicle information in the account in the event of any changes occurring to that data within five business days.