The UAE News report by Abdul Basit: Noor Bank has officially closed its operations in the UAE and its account holders will enjoy new experience with Dubai Islamic Bank (DIB). But after a brief pause from November 1, 2020, the bank informed its client through emails.
Earlier in January, DIB finished the acquisition of Noor Bank with a share-swapped deal.
DIB account holders will also face service disruption for 3-4 days to the end of October 3, 2020, according to a text message sent to the bank customers.
Noor Bank in an email to its customers said, “As we move your relationship from Noor Bank to Dubai Islamic Bank, the Noor Bank products, channels & banking services that are mentioned below will be permanently discontinued. You will soon be able to enjoy an enhanced experience from Dubai Islamic Bank starting 1 November 2020.”
The bank further clarified: “Transfer of your Noor Bank Direct Debit Authority instructions to DIB will be done automatically (no action is required from customers).
“Your salary (applicable for all Nor Bank customers) will be automatically routed to your new DIB Account (note, you will be able to access your October 2020 salary from DIB after the cutover is complete, i.e. on/after 1st November 2020).
“All your payments and obligations that are due to be paid during the cutover period (28 to 31 October 2020) will not incur late payment fees.
“Starting from 1 November 2020, you can register to access DIB’s state-of-the-art Online Banking or enjoy banking on the go with the DIB Mobile App.”
Dubai Islamic Bank has already dispatched a new debit card to its customers. Through text messages, the bank has asked its customers to activate the new DIB debit card for continued access to Noor Bank account. – abdulbasit@theuaenews.com
Also read: DIB shareholders approve Noor Bank takeover
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